FAQ

General Questions:

Where is Neama Siwa Hotel located?

Neama Siwa Hostel is located in the heart of Siwa Oasis, a tranquil and picturesque destination in the Western Desert of Egypt.

How can I make a reservation?

You can make a reservation directly through our website by clicking the "Book Now" button, or you can contact us via email or phone for assistance.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 11:00 AM. If you need an early check-in or late check-out, please let us know in advance, and we will do our best to accommodate your request.

Accommodation

What types of rooms do you offer?

We offer Single Rooms, Double Rooms, and Triple Rooms, each designed with traditional Siwan décor and modern amenities for your comfort.

Are there private bathrooms in the rooms?

Yes, all our rooms come with private bathrooms equipped with hot showers and essential toiletries.

Is Wi-Fi available at the Hotel?

Yes, we provide free Wi-Fi throughout the hostel, including all rooms and common areas.

Facilities

What common areas are available for guests?

Guests can enjoy our cozy lounge, fully equipped open kitchen, and serene garden. These areas are perfect for relaxing, socializing, and enjoying the tranquil surroundings.

Do you have dining options on-site?

Yes, we offer on-site dining with a variety of traditional Siwan and Egyptian dishes, as well as international favorites. We also provide recommendations for nearby restaurants.

What activities and tours do you offer?

We offer a range of activities and tours, including desert safaris, cultural tours, hiking, nature walks, and wellness activities.

Medical Tourism

What is included in your Medical Tourism program?

Our Medical Tourism program includes access to natural healing springs, traditional Siwan therapies, personalized health programs, and nutritional guidance.

How can I book a medical tourism package?

You can book a medical tourism package by contacting us directly through our website, email, or phone. Our staff will help you customize a package that suits your health and wellness needs.

Travel Information

How do I get to Siwa Oasis?

Siwa Oasis can be reached by road from major cities in Egypt, such as Cairo and Alexandria.

What should I pack for my trip to Siwa Oasis?

We recommend packing comfortable clothing, sturdy shoes for walking and exploring, swimwear for the springs and lakes, sunscreen, and a hat to protect yourself from the sun. Don't forget your camera to capture the beautiful scenery!

Is it safe to travel to Siwa Oasis?

Yes, Siwa Oasis is a safe and peaceful destination. Our staff is dedicated to ensuring the safety and comfort of all our guests.

Booking and Policies

What is your cancellation policy?

Our cancellation policy allows for free cancellation up to 48 hours before your scheduled arrival date. Cancellations made within 48 hours of arrival may be subject to a fee. Please refer to our booking page for detailed information.

Do you offer group discounts or special rates?

Yes, we offer special rates and discounts for group bookings and extended stays. Please contact us directly for more information.

Contact Us

How can I contact Neama Siwa Hotel?

You can contact us via email at info@neamasiwa.com , by phone at +201001202442, or through our website contact form. Our friendly staff is always here to assist you.